Last updated: July 2026
We collect the information you provide during registration and profile creation, including personal, religious, educational, and family details, as well as any ID documents submitted for verification.
We process your personal data on the basis of your explicit consent, given at the time of registration, in accordance with India's Digital Personal Data Protection Act, 2023 ("DPDP Act"). You may withdraw this consent at any time by contacting our Grievance Officer below; withdrawing consent will result in deactivation of your account, as we would no longer have a basis to provide the service.
Your information is used to help other members find and connect with a suitable match. Your phone number and email address are kept private and are never shown to other members until you have both accepted an interest request.
Documents submitted for identity verification are stored securely and are only accessible to authorized administrators for the purpose of verification. Your ID number is masked wherever displayed.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.
We use Google Analytics (GA4) to understand how visitors use our site, which involves collecting anonymized usage data. This helps us improve the platform. You can control cookie preferences through your browser settings.
We share limited data with trusted third parties strictly as needed to operate the platform: our hosting and content delivery provider (Cloudflare), and our payment processor (Razorpay) for instant package payments. These providers are contractually obligated to protect your data and use it only for the purpose we've engaged them for.
Under the DPDP Act, you have the right to:
You may request deletion of your account and associated data at any time by contacting support or our Grievance Officer below. We will act on your request within a reasonable timeframe.
In accordance with the DPDP Act, 2023, we have designated a Grievance Officer to address your questions or concerns about how your personal data is processed:
Name: BrahmBandhan Grievance Officer
Email: devofficialruchika@gmail.com
Response time: We aim to respond to all grievances within 15 business days.
For any privacy-related questions, please reach out via our Support page or the Grievance Officer contact above.